Privacy Policy

Effective Date: April 27, 2024

Welcome to Hedge Trimming Purley. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

Information We Collect

We collect information to provide better services to our customers. The types of information we collect include:

Personal Information: This includes your name, address, phone number, and email address.
Service Details: Information about the services you request, such as hedge trimming, pricing preferences, and scheduling.
Payment Information: Credit card details and billing information necessary to process payments.

How We Use Your Information

We use your information to:

Provide Services: To perform hedge trimming and other related services as requested.
Improve Customer Service: Information helps us respond to your customer service requests and support needs more efficiently.
Process Transactions: We may use the information you provide about yourself when placing an order to provide service.
Send Periodic Emails: We may use the email address to send you information and updates pertaining to your order or other services.

Data Protection

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights.

All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

Cookies

We use cookies to enhance your experience, gather general visitor information, and track visits to our website. Please refer to our Cookie Policy for more information.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

Your Consent

By using our site, you consent to our privacy policy.

Changes to Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.

Children's Privacy

Protecting the privacy of young children is especially important. We do not knowingly collect or solicit personal information from anyone under the age of 13.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. We may also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Access: You have the right to access your personal information that we hold.
Correction: You can request correction of any inaccurate or incomplete information.
Deletion: You may request the deletion of your personal information, subject to certain exceptions.
Objection: You can object to the processing of your personal information under certain circumstances.

How to Exercise Your Rights

To exercise any of your rights, please contact us through our designated channels. We will respond to your request within a reasonable timeframe.

International Transfers

Your information may be transferred to and maintained on servers located outside of your country. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Consent: You have given clear consent for us to process your personal information for a specific purpose.
Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
Legal Obligation: Processing is necessary for us to comply with the law.
Legitimate Interests: Processing is necessary for our legitimate interests, provided your interests do not override those interests.

Data Breach Notification

In the event of a data breach that compromises your personal information, we will notify you and the appropriate authorities in accordance with applicable laws.

Account Security

We implement robust security measures to protect your account from unauthorized access. This includes encryption, firewalls, and secure authentication protocols.

Policy Enforcement

We reserve the right to modify or enforce this Privacy Policy as required by law or to protect our rights.

Feedback

We welcome your feedback regarding our Privacy Policy. Your input helps us improve our practices and better serve you.

Additional Information

For more detailed information about how we handle your personal data, please refer to our full Privacy Policy document.